Technology (Digital Government)

Existing law, the Protecting Our Kids from Social Media Addiction Act, prohibits an operator of an addictive internet-based service or application from providing an addictive feed, as defined, to a user unless the operator does not have actual knowledge that the user is a minor, as specified, or the operator has obtained verifiable parental consent to provide an addictive feed to the user who is a minor. Existing law, the Digital Age Assurance Act, beginning January 1, 2027, requires a person who owns, maintains, or controls a software application, as defined, to request age bracket data sent by a real-time secure application programming interface or operating system with respect to a particular user from an operating system provider or a covered application store when the application is downloaded and launched. This bill would prohibit a covered platform, as defined, from providing an addictive feature, as defined, to a user who is under 16 years of age and would require a covered platform to implement reasonable measures to ensure that users under 16 years of age are not offered or provided any addictive feature on the covered platform. The bill would also authorize the Attorney General to adopt regulations to implement and enforce the bill in order to further the purpose of protecting minors online, including by altering the scope of "covered platform" if the Attorney General determines that doing so is necessary to ensure that "covered platform" applies to internet websites, online services, online applications, or mobile applications that make addictive features, as defined, available to users under 16 years of age. This bill would impose a civil penalty upon a noncompliant platform and would require its provisions to be enforced by a civil action brought only by the Attorney General or a local public prosecutor, as specified. This bill would also establish the e-Safety Advisory Commission within the Department of Justice as an independent advisory body that is only for administrative purposes to advise state government on certain matters related to online safety and would require the commission to, on or before January 1 of each year, report to the Legislature and the Governor on, among other things, its activities under the bill.

Existing law, the California Consumer Privacy Act of 2018 (CCPA) , grants to a consumer various rights with respect to personal information that is collected by a business. Among those rights, the CCPA includes the right to request that a business delete personal information that the business has collected from the consumer. This bill would expand that right to include requesting the deletion of any personal information that the business has collected about the consumer. If the business did not obtain the personal information from the consumer, the bill would allow the business to retain a record of the deletion request and the minimum data necessary to ensure the consumer's personal information remains deleted from its records and is not being used for any other purpose. The bill would make findings and declarations relating to these provisions. Existing law generally requires businesses to make certain methods of communication available for consumers to submit personal information requests, including requests for deletion and correction. If a business operates exclusively online and has a direct relationship with the consumer from whom it collects personal information, existing law requires the business to provide consumers an email address for submitting personal information requests. This bill would also require that business to make an online method, such as a web form or online portal, available to consumers for submitting personal information requests. Existing law, the California Privacy Rights Act of 2020, an initiative measure approved by the voters as Proposition 24 at the November 3, 2020, statewide general election, amended, added to, and reenacted the CCPA. This bill would declare that its provisions further the purposes and intent of the California Privacy Rights Act of 2020.

Existing law, the Digital Equity Bill of Rights, provides that it is the principle of the state to ensure digital equity for all residents of the state, that, among other things, residents have access to broadband that meets specific requirements, and provides that it is the policy of the state that, to the extent technically feasible, broadband internet subscribers benefit from equal access to broadband internet service within the service area of a broadband provider. This bill, contingent upon funding for this purpose, would require a broadband internet service provider, on or before January 1, 2027, and annually thereafter, to submit to the Department of Consumer Affairs, or the Department of Broadband and Digital Equity if Assembly Bill 693 of the 2025–26 Regular Session is enacted, a report containing broadband internet access service pricing and speed data that includes, among other information, the advertised speeds offered to consumers and the advertised and total prices paid by consumers. The bill would require the department to publish an annual broadband internet access service affordability and speed report aggregating and analyzing the data submitted by the broadband internet service providers and would require the department to make the data submitted by broadband internet service providers available to the public, as specified. The bill would make a broadband internet service provider that fails to comply with these provisions subject to an administrative penalty not to exceed $1,000 per violation per day until compliance is achieved. This bill would require a broadband internet service provider to establish and maintain a dedicated consumer complaint resolution process that allows consumers to submit complaints via telephone, email, and an online portal, and would require a broadband internet service provider to respond to a complaint within 7 business days and provide a resolution, explanation, or corrective action within a specified timeframe. The bill would prescribe remedies for a consumer if a broadband internet service provider fails to resolve a complaint within the specified timeframe or refuses to act in good faith, including the issuance of a minimum credit of $50 for a complaint that remains unresolved beyond 60 days without valid justification. The bill would require a broadband internet service provider to disclose the complaint resolution process and remedies clearly and conspicuously in its terms of service, in its billing statements, and on its internet website. The bill would require a broadband internet service provider to report complaint statistics to the department, as specified. Existing constitutional provisions require that a statute that limits the right of access to the meetings of public bodies or the writings of public officials and agencies be adopted with findings demonstrating the interest protected by the limitation and the need for protecting that interest. This bill would make legislative findings to that effect.

Existing law requires that a local agency that maintains an internet website for use by the public to ensure that the internet website uses a ".gov" top-level domain or a ".ca.gov" second-level domain no later than January 1, 2029. Existing law requires that a local agency that maintains public email addresses to ensure that each email address provided to its employees uses a ".gov" domain name or a ".ca.gov" domain name no later than January 1, 2029. Existing law defines "local agency" for these purposes as a city, county, or city and county. This bill would recast these provisions by instead requiring a city, county, or city and county to comply with the above-described domain requirements and by deleting the term "local agency" from the above-described provisions. The bill would also require a special district, joint powers authority, or other political subdivision to comply with similar domain requirements no later than January 1, 2031. The bill would allow a community college district or community college to use a ".edu" domain to satisfy these requirements, and would specify that these requirements do not apply to a K–12 public school district. By adding to the duties of local officials, the bill would impose a state-mandated local program. The California Constitution requires the state to reimburse local agencies and school districts for certain costs mandated by the state. Statutory provisions establish procedures for making that reimbursement. This bill would provide that, if the Commission on State Mandates determines that the bill contains costs mandated by the state, reimbursement for those costs shall be made pursuant to the statutory provisions noted above.