Technology (Telecommunications · Consumer Protection)

HB 4909 prohibits deceptive telephone solicitation in West Virginia by requiring prior written consent for automated calls (like robocalls) and banning caller ID spoofing, blocking, or calls between 8 PM and 8 AM. It directly affects consumers (protecting them from scams), businesses (requiring consent for sales calls), and telecom providers (mandating anti-spoofing technology like STIR/SHAKEN within 12 months). Violators face civil penalties of $100 per spoofed call, full reimbursement for customer damages, and a 5x restitution fee - 75% of which funds local fire and emergency medical services. Exemptions include charities, business-to-business calls, and communications within existing customer relationships.