Technology (Artificial Intelligence)

SB 114 establishes the Maryland 3-1-1 Oversight Board to manage a statewide expansion of nonemergency 3-1-1 services. The bill requires all Maryland counties to implement AI-powered chatbots (by June 2027) and voicebots (by December 2028) that provide multilingual support, route calls accurately, and escalate complex issues to live agents. These systems must align with accessibility and equity standards, using curated government data for responses. The bill directly affects all 23 Maryland counties, residents using 3-1-1 services, and state agencies managing the program, with full statewide implementation required by July 2028.

SB 198 requires Prince George’s Community College to establish an Aerospace Technology Studies Program by December 2026, in collaboration with Maryland’s Higher Education Commission, Department of Commerce, and local economic development groups. The program must include training in aerospace systems, avionics, advanced manufacturing, and AI applications, with industry internships and a clear high school-to-college career pathway. It mandates formal partnerships with local aerospace employers and requires annual reports on progress and student outcomes to state and county officials. The bill directly affects students seeking aerospace careers and local employers needing skilled workers, focusing on workforce development without specifying funding or cost.

SB 375 requires Maryland's State Department of Education to create an annual artificial intelligence training program for county board of education members. The program includes foundational training (covering AI risks, policy development, student privacy, and oversight) and yearly continuing training on new AI developments. County board members must complete foundational training within one year of taking office or by June 30, 2027, and annual training thereafter. The bill mandates submission of completion certificates to county boards and the state department, with public reporting of non-completers and biennial effectiveness reports to the legislature.

SB 8 prohibits using personal identifying information (like Social Security numbers or bank details) or AI-generated deepfakes - defined as computer images indistinguishable from real people - to cause harm, such as physical injury, emotional distress, or financial loss. It bans maliciously disclosing personal details via online services, assuming another’s identity for fraud (e.g., accessing healthcare or avoiding debt), and using devices that copy payment card data without consent. The law directly affects individuals or entities exploiting personal data or deepfakes for fraudulent gain, harassment, or harm. Victims may pursue civil lawsuits against violators, and the bill updates Maryland’s criminal law to address emerging threats from AI and deepfake technology.