Keep Call Centers in America Act of 2025

This bill requires employers who relocate call centers outside the United States or contract call center work overseas to notify the Secretary of Labor 120 days in advance. It creates a public list of such employers and makes them ineligible for federal grants or guaranteed loans for five years. The bill also mandates that Federal agencies give preference to employers not on this list when awarding contracts and requires all call center work under Federal contracts to be performed within the United States. Additionally, businesses must disclose to customers if they're using artificial intelligence for customer service or if the agent is outside the U.S., and must transfer customers to a U.S.-based human agent upon request.