Improving Social Security’s Service to Victims of Identity Theft Act

This bill creates a dedicated single point of contact within the Social Security Administration for individuals affected by identity theft involving their Social Security number. It directly affects victims whose SSN was misused to fraudulently claim benefits (under Titles II, VIII, or XVI of the Social Security Act) or whose physical card was lost during delivery. The key provision requires the SSA to assign a specially trained team to coordinate all aspects of the victim's case, track it to resolution, and maintain continuity even if team members change. The team must be accountable for the case until fully resolved, with procedures ensuring case history continuity and victim notification during transitions. The requirement takes effect 180 days after the bill becomes law.