Keep Call Centers in America Act of 2025

This bill requires employers with 50+ call center employees to notify the Labor Secretary 120 days before moving operations overseas or contracting such work abroad. It creates a public list of these employers, barring them from federal grants or loans for 5 years (with limited exceptions for national security or job loss). Businesses must disclose agent locations and AI use at the start of customer service calls, allowing consumers to request transfer to a U.S.-based human agent. The law applies to all major call center employers and takes effect one year after enactment.