Government Service Delivery Improvement Act

This bill establishes a new Federal Government Service Delivery Lead at the Office of Management and Budget to coordinate nationwide improvements in how federal agencies deliver services to the public. It requires each agency to appoint a senior official responsible for enhancing service quality, particularly for major programs serving individuals or businesses (called "high impact service providers"). The law sets standards focused on user experience factors like ease, accessibility, and efficiency, mandates data collection and annual reports to Congress, and directs agencies to use existing funds without new appropriations. All changes must align with existing digital service requirements, such as those from the 21st Century Integrated Digital Experience Act.