ABC Act

The ABC Act requires Medicare, Medicaid, CHIP, and Social Security offices to review and simplify their application, eligibility, and communication processes. It directly affects family caregivers who help loved ones navigate these programs by targeting repeated paperwork, inconsistent information requests, and poor communication. Key mechanisms include mandating agencies to reduce duplicate forms, improve website accessibility (including ADA compliance), shorten call wait times, and provide multilingual support based on feedback from caregivers and advocacy groups. Agencies must submit detailed reports to Congress within one year outlining their findings and planned improvements.