Online Consumer Protection Act

The Online Consumer Protection Act requires social media platforms and online marketplaces to create clear, machine-readable terms of service that explain content moderation policies, user rights, and appeal processes in plain language. It mandates these platforms to establish consumer protection programs addressing issues like cyber harassment, with annual reports to the FTC for larger platforms detailing their practices. Violations can be enforced through FTC actions or private lawsuits seeking damages, while prohibiting pre-dispute arbitration agreements for these disputes. The law aims to increase transparency around how platforms handle user content and protect consumers from harmful practices.