Public safety program for responding to mental health crisis emergency calls required, and civil cause of action provided.

HF 265, also known as "Brent's Law," requires Minnesota 911 call centers to identify mental health crisis calls and prioritize mental health crisis teams as primary responders when available. It mandates that 911 telecommunicators receive specific training or mental health staff screen calls to recognize crises, and establishes protocols for public safety answering points to comply. The bill also creates a civil lawsuit option for individuals or families harmed by violations, allowing claims for damages, attorney fees, and up to $15,000 in punitive damages for willful violations. This directly affects all Minnesota public safety answering points and the government entities operating them.