Motor vehicle dealer and manufacturer warranty rates.
What changed between versions
New subsections (f) through (t) create a formal process where dealers can submit repair order data to establish their own labor and parts markup rates for warranty work, subject to manufacturer review.
Specific exclusions were added for rate calculations, including manufacturer discounts, dealer-owned vehicles, routine maintenance, accessories, reconditioning work, safety inspections, collision damage, and third-party repairs.
New mediation requirements and civil cause of action provisions were added to resolve disputes between dealers and manufacturers over rate calculations.
The calculation methodology was clarified to divide total labor charges by total hours worked, and parts markup by dividing charged amounts by purchase cost with specific mathematical formulas.
Added a 30-day window for manufacturers to request additional repair orders if dealer-submitted rates appear substantially higher or lower than existing manufacturer schedules.
