Relating to the disconnection of residential utility during a State of Emergency

HB 5152 prohibits public utilities from disconnecting residential electricity, gas, or water services during a state of emergency declared by the governor. It requires utilities to offer residential customers a payment plan to cover overdue bills without late fees or penalties, and to restore service within 48 hours for those disconnected during the emergency. The bill also bans disconnections for 180 days after the emergency ends for customers facing financial hardship due to the emergency. Utilities must notify customers about these protections and make reasonable efforts to contact affected households to provide payment plan options.