HB 3263 West Virginia House of Delegates · 2025 Regular Session

Relating to providing notification of utility service disruption to its' customers

HB 3263 requires utility companies (such as electric, gas, and water providers) to notify customers promptly when service disruptions occur. The bill mandates that utilities send notifications via phone, text, email, or other accessible methods within 24 hours of a disruption being confirmed. This directly affects both utility companies, which must implement these notification systems, and customers who rely on consistent service. The law aims to improve transparency during outages without specifying penalties for non-compliance. It became effective on July 31, 2025, as Chapter 238 of the 2025 Regular Session.

Bill status signed all 5 stages cleared

Introduction

Mar 2025

Committee Review

Apr 2025

House of Delegates Passage

Apr 2025

Senate Passage

Apr 2025

Signed into Law

Jul 2025

Introduced Mar 7, 2025 Signed Jul 31, 2025

Maddy AI version diff · 4 comparisons

What changed between versions

hb3263 s t_i am _1 4-8 adopted.htm → hb3263 s trn amt _1 4-8 adopted.htm · 3 edits

MINOR

The bill's title was changed from a Transportation and Infrastructure amendment to a new title, and the substantive text was removed. The original amendment text that would have added new requirements for utilities to create outage communication plans is no longer included in this version.

Scope change

The bill's scope was significantly reduced as the substantive amendment text was removed, leaving only the title and procedural text.

REQUIREMENT

The text requiring utilities to create outage communication plans to notify customers of planned and unexpected service disruptions was removed.

The requirement for utilities to file their outage communication plans with the Public Service Commission was removed.

TITLE

The bill title was changed from 'HB3263 S T&I AM #1 4-8' to 'HB3263 S TRN AMT #1 4-8'.

Floor votes · Senate Apr 11, 2025 · House of Delegates Mar 21, 2025

How they voted

33–0

Passed

Total votes 33

Apr 11, 2025

D Democratic2

2 Yea

100% Yea

R Republican31

31 Yea

100% Yea

Vote distribution

All Yea All Nay Mixed No data

Full legislative history

Actions timeline

Total actions

Key actions

Committee

Apr 29, 2025

Signed into law

Approved by Governor 4/29/2025

lower

Apr 12, 2025

Signed into law

Approved by Governor 4/29/2025 - Senate Journal

upper

Apr 12, 2025

Signed into law

Approved by Governor 4/29/2025 - House Journal

lower

Apr 12, 2025

Lower · Passed

House concurred in Senate amendment and passed bill (Roll No. 609)

lower

Apr 11, 2025

Upper · Passed

Passed Senate with amended title (Roll No. 493)

upper

Apr 10, 2025

Upper · Passed

Committee amendment adopted (Voice vote)

upper

Apr 9, 2025

Upper · Passed

Reported do pass

upper

Apr 8, 2025

Committee

To Government Organization

upper

Apr 8, 2025

Upper · Passed

Reported do pass with amend and title amend but first to Government Organization

upper

Mar 24, 2025

Introduced

Introduced in Senate

upper

Mar 21, 2025

Lower · Passed

Passed House (Roll No. 146)

lower

Mar 18, 2025

Lower · Passed

Do pass

lower

Mar 7, 2025

Committee

To House Energy and Public Works

lower

Mar 7, 2025

Introduced

Introduced in House

lower

1 primary · 1 co-sponsor