Assure West Virginians proper access to water and sewage service at reasonable rates

HB 2985 would allow West Virginia water and sewer utilities to offer reduced rates (up to 20% lower) to residential customers living in communities with fewer than 1,000 residents, regardless of income. It also permits reduced rates for customers receiving Social Security SSI, TANF, TANF-UP, or SNAP benefits (if age 60+), with eligibility verified through the Department of Human Services. Utilities must apply retroactive credits to eligible customers’ bills for the previous month’s service, reflecting the rate difference on the next billing cycle. The bill requires the Public Service Commission to approve rate designs and ensures small-community residents can access these lower rates even if they don’t qualify under the income-based programs. This policy directly affects low-income households and small-town residents in West Virginia’s utility service areas.