Supporting the servicing and right to repair of certain products with digital electronics in a secure and reliable manner.

SB 5423 requires manufacturers of digital electronic products (like phones, computers, and smart appliances) to provide independent repair shops with necessary documentation, parts, and tools on "fair and reasonable terms." This directly affects consumers - especially those in rural areas or with lower incomes - who face limited repair access, and independent repair businesses competing with manufacturer shops. Key provisions mandate that manufacturers offer these resources at costs equivalent to those for authorized repair providers, without restricting their use. The goal is to make repairs more affordable, extend product lifespans, and support small businesses by increasing repair accessibility across Washington state.