Requiring electric utilities to provide monthly bill assistance as part of their obligation to offer energy assistance to low-income households.

HB 2373 requires Washington electric utilities serving 25,000+ customers to offer a monthly bill discount program for low-income households by January 1, 2028, with smaller utilities required to provide at least one such program. The bill mandates income-tiered discounts (minimum five tiers) based on third-party assessments, prioritizing households with higher energy burdens, and requires accessible enrollment options via phone, in-person, and online. Utilities must also provide multilingual materials, streamline eligibility, and report participation data to the state department biennially. This directly affects low-income households and all electric utilities in Washington, aiming to reduce energy burden through structured, ongoing financial assistance.