An act relating to consumer protections applicable to broadband and VoIP services

This bill establishes the Vermont Broadband Consumer Protection and Competition Act to safeguard consumers using broadband and VoIP services in Vermont. It requires broadband providers to obtain a net neutrality compliance certificate by October 2025 and prohibits unfair practices like misleading marketing, excessive termination fees, and predatory data caps (except for reasonable network management). Providers must also maintain complaint records and submit broadband availability data to the state to help track service issues and improve rural access. These rules aim to promote fair competition, reliable service, and consumer choice, particularly benefiting Vermonters in areas with limited broadband options.