Relating to the disconnection of service provided to residential customers by certain utilities and propane gas distribution system retailers.

HB 704 prohibits utilities and propane retailers from disconnecting service to residential customers on weekends, Texas-observed holidays, or the day before such days. It also bans disconnections during "extreme weather emergencies," defined as periods with sustained sub-32°F temperatures for 24+ hours or issued heat advisories. During these emergencies, utilities must defer full bill payments and work with customers to establish payment plans. The bill applies to electric, natural gas, propane, and water providers, directly affecting residential customers in Texas who rely on these services during weather events.