AN ACT RELATING TO COMMERCIAL LAW--GENERAL REGULATORY PROVISIONS -- DECEPTIVE TRADE PRACTICES

SB 2204 clarifies definitions and prohibits deceptive practices specifically in insurance claim handling, directly affecting policyholders, insureds, and businesses making insurance claims. It defines key terms like "claimant," "insurance claim handling services," and "unfair or deceptive acts," explicitly banning tactics such as misrepresenting repairs, hiding rebate terms, or falsely advertising claim resolutions. The bill requires insurers and claim handlers to provide transparent information about claim processes and pricing, such as separately stating labor costs or disclosing repair defects. These changes aim to increase accountability in how insurers process claims, reducing misleading practices that impact consumers during the claims experience.