An Act amending Title 66 (Public Utilities) of the Pennsylvania Consolidated Statutes, in restructuring of electric utility industry, further providing for duties of electric distribution companies.
What changed between versions
Suppliers must provide a side-by-side cost comparison of staying with them versus switching to default service, calculated on a cents-per-kilowatt-hour basis for various usage levels.
Customers must provide clear, affirmative consent (verbal or written) to renew a contract; silence or inaction does not count as renewal.
Suppliers must immediately return customers to default service upon contract expiration if the customer does not affirmatively consent to renew.
Cancellation fees are prohibited if a customer fails to respond to a contract expiration notice.
Updated the section header to reflect the addition of a new subsection regarding these specific duties.
New enforcement measures include mandatory refunds for unauthorized service periods, fines for violations, and potential suspension or permanent revocation of a supplier's license for repeated failures.