Relating to requirements for online businesses to provide contact methods to respond to customer concerns.

Prohibits an online business from operating in this state unless the online business maintains a permanent telephone number and electronic mail address that allows customers to contact the online business with concerns and receive a timely and substantive response. Permits the Secretary of State to test compliance with the Act and to impose civil penalties for a failure to comply or to administratively dissolve an online business or revoke the online business's authority to transact business in this state if the Secretary of State determines that the failure to comply is intentional, willful and repeated.