Home Warranty Act.

HB 203, the Home Warranty Act, regulates home service agreements (commonly called home warranties) sold to North Carolina consumers. It requires companies to clearly list covered items, detail exclusions in bold, provide cancellation rights with pro-rata refunds, and maintain an updated vendor list. The bill mandates repairs for critical systems (like heating or bathroom fixtures) within five business days or cover out-of-network service. It does not apply to manufacturer warranties, appliance dealers selling their own agreements, or builder warranties. This directly affects home warranty companies and consumers purchasing these agreements.