Improve Cable Service Complaint Resolutions.

This bill strengthens the state's ability to handle complaints about cable service providers by allowing the Attorney General's office to seek financial penalties if a company repeatedly violates federal customer service rules or its own contract terms. It requires cable companies to print specific instructions on their bills guiding customers to contact the state agency for unresolved issues and clarifies that persistent violations are considered deceptive practices. The legislation also establishes a reporting requirement for the agency to track complaint statistics and excludes video streaming services from these regulations. To support these new enforcement powers, the bill appropriates funds to hire additional staff and cover implementation costs, with the measures taking effect in 2026 and 2027.