Clarifies the time in which the public service commission must act upon certain petitions

S 4339 sets clear deadlines for New York's Public Service Commission to review and decide on customer complaints about utility services. The commission must issue a decision within 90 days for most complaints, or within 30 days for emergencies threatening health or safety. It also requires the commission to submit an annual report to the legislature detailing complaint volumes, resolution rates, and any delays. If the commission misses a deadline, customers can seek legal action to enforce timely decisions and recover attorney fees. This bill directly affects utility customers who file complaints and the Public Service Commission in its regulatory process.