Relates to the failure of certain utilities and the Long Island power authority to achieve annual customer service performance targets

Enacts the "utility penalty and customer bill relief act"; requires every gas corporation, electric corporation, combination gas and electric corporation, water-works corporation and the Long Island power authority which fails to achieve annual customer service performance targets in a particular year, which are subject to financial penalties or negative revenue adjustments to return such penalties or adjustments to rate payers as a direct bill credit.