Requires telecommunications companies to provide prorated refunds for service outages of longer than 72 hours.

This bill requires New Jersey telecommunications companies to automatically provide prorated bill credits or refunds to customers who experience service outages exceeding 72 hours. It directly affects all telecom providers offering telephone services regulated by the state board, including both competitive carriers and traditional telephone utilities. The key mechanism mandates that companies adjust bills without requiring customers to request the refund, ensuring automatic compensation for extended outages. This applies to all customers with affected service, with no action needed from them to receive the credit.