Allows person calling certain State or local government entities to have option of speaking or leaving recorded message with human telephone operator during normal business hours.

This New Jersey bill requires state agencies and local governments (like cities, counties, and their departments) that use automated phone systems to provide public contact to offer callers a simple option: press "0" during business hours to speak with a live person or leave a message. It applies to any government entity legally required to maintain a public phone line, ensuring people aren’t stuck in automated menus. The key change is mandating this "press 0" feature as a standard part of their phone service setup. The bill takes effect 90 days after enactment, giving agencies time to implement the change.