Requires CATV company to establish toll-free telephone number for customers to report and to receive updates concerning CATV service outages.

This New Jersey bill requires cable television (CATV) companies to establish and maintain a toll-free phone number for customers to report service outages, receive real-time updates on outage status, and get estimated restoration times. It directly affects cable providers and their subscribers by mandating clear communication channels during service disruptions. Companies must publish the toll-free number with a purpose explanation on every customer bill and prominently on their website homepage. The bill focuses on improving customer transparency during outages without altering service standards or costs.