Establishes independent State Office of Consumer.

This bill establishes a new independent State Office of the Consumer within New Jersey's Legislative Branch. The office will directly assess the accessibility and responsiveness of local government offices, school districts, state agencies, and regulated health insurance companies by conducting random phone calls and website evaluations. It requires the director to submit monthly reports to the governor and legislature detailing findings on call wait times, website usability, and ease of finding information. The director, appointed by legislative leaders, serves a six-year term and oversees these assessments to ensure public offices remain user-friendly and accessible.