Requires public utilities to assume liability for certain work performed by third-party contractors.

This bill requires New Jersey public utilities (like electric, gas, water, or sewer companies) to assume responsibility for customer complaints and property damage arising from **non-elective work** performed by contractors they hire to install or upgrade service equipment. Utilities must document how they resolve each complaint, including customer details, incident facts, communications, and final solutions. The bill applies only to work the utility arranged (not work customers specifically requested), and utilities can still contract with contractors to handle liability if agreed upon before this bill takes effect. It directly affects residential and commercial customers who experience issues with utility-contracted work.