Requires State department, agency, authority, or instrumentality thereof to provide link on its website for members of public to submit complaints.

This bill requires all New Jersey state departments, agencies, authorities, and instrumentalities to place a prominent link on their public websites, allowing anyone to submit complaints about the entity's performance or customer service. It directly affects the public (who can file complaints) and all state agencies (which must implement the link and process complaints). The key mechanism mandates that agency heads periodically review all submitted complaints and assess how to address issues causing them. The bill takes effect immediately upon passage.