S 2570 New Jersey Senate · 2024-2025 Regular Session

Requires CATV company to establish toll-free telephone number for customers to report and to receive updates concerning CATV service outages.

This bill (S 2570) requires New Jersey cable TV companies to create and maintain a toll-free phone number for customers. It directly affects cable TV subscribers and the companies providing service, mandating that customers can report outages, get real-time updates on outage status, and receive estimated restoration times. Companies must prominently display this number on every customer bill and on their website homepage. The law takes effect immediately but has a 60-day delay before enforcement.
Bill status in committee 1 of 4 stages cleared
Introduction
Feb 2024
Committee Review
Floor Vote
Governor
Introduced Feb 8, 2024 Last action Feb 8, 2024
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Feb 8, 2024
Introduced
Introduced in the Senate, Referred to Senate Economic Growth Committee
upper
2 primary · 0 co-sponsors

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