Requires telecommunications companies to provide prorated refunds for service outages of longer than 72 hours.

This bill requires New Jersey telecommunications companies to automatically provide prorated refunds or bill credits to customers when service outages last longer than 72 hours. It directly affects residential and business customers who experience extended service disruptions. The key mechanism mandates that companies adjust bills proportionally without requiring customers to request refunds or take any action. The provision applies to both competitive telecom services and traditional telephone utilities regulated by the state board. This policy change ensures automatic financial compensation for prolonged outages, as specified in the bill's amendments to existing telecommunications laws.