Requires telecommunications companies to provide prorated refunds for service outages of longer than 24 hours.

This bill requires telecommunications companies and Voice over Internet Protocol (VoIP) providers in New Jersey to automatically provide prorated refunds to customers for service outages lasting more than 24 hours. Companies must adjust bills or issue refunds without requiring customers to take any action. The law applies to both traditional phone services and internet-based telephone services covered under existing regulations. It directly affects telecom providers by mandating automatic financial compensation for prolonged service interruptions.