Establishes NJT Office of Customer Advocate and Rider Advocacy Commission.

This bill establishes the New Jersey Transit (NJT) Office of Customer Advocate and a Rider Advocacy Commission to independently represent NJT riders' interests. The Rider Advocacy Commission appoints a Rider Advocate who reports directly to it and operates independently from NJT leadership, the Transportation Department, and the Governor. Key provisions require NJT to share documents about fare increases, service cuts, or expansions with the Office, which must analyze impacts and report findings to NJT's board, the Governor, and Legislature. The Office also holds monthly public meetings with remote options and collects customer feedback via website and voicemail to inform decision-making. This directly affects NJT riders by creating a formal channel to influence transit policies and service changes.