SB 311 Nevada Senate · 2025 Regular Session

Imposes certain requirements upon certain alarm companies. (BDR 52-730)

SB 311 requires alarm companies (those selling, installing, or monitoring alarm systems) to either repair a defective system or refund prepaid fees within a reasonable time after a customer reports a problem. It specifically applies to customers with ongoing monthly monitoring contracts. If an alarm company cancels the contract due to a system issue, it cannot charge penalties, fees, or forfeit deposits. Violating these requirements is defined as a deceptive trade practice under Nevada law. The law takes effect for new contracts starting October 1, 2025.

Bill status passed 3 of 5 stages cleared

Introduction

Mar 2025

Committee Review

Apr 2025

Senate Passage

Apr 2025

Assembly Passage

Governor

Introduced Mar 10, 2025 Last action May 17, 2025

Maddy AI version diff · 1 comparison

What changed between versions

As Introduced → Reprint 1 · 2 edits

MINOR

This bill adds a specific 5-business-day deadline for alarm companies to respond to defective systems, replacing the previous vague 'as soon as practicable' language. The change strengthens consumer protections by establishing a clear timeframe for companies to either repair/replace systems or cancel contracts with refunds.

REQUIREMENT

Changed the response deadline for alarm companies from 'as soon as practicable' to 'not later than 5 business days' after receiving notice of a defective or inoperative alarm system.

TIMELINE

Established a specific 5-business-day timeline for alarm companies to repair, replace, or cancel contracts when systems are defective, creating clearer accountability for consumers.

Floor votes · Senate Apr 22, 2025

How they voted

20–0

Passed

Total votes 20

Apr 22, 2025

D Democratic12

12 Yea

100% Yea

R Republican8

8 Yea

100% Yea

Vote distribution

All Yea All Nay Mixed No data

Full legislative history

Actions timeline

Total actions

Key actions

Committee

Apr 22, 2025

Upper · Passed

Read third time. Passed, as amended. Title approved. (Yeas: 21, Nays: None.) To Assembly.

upper

Apr 16, 2025

Upper · Passed

From committee: Amend, and do pass as amended. Placed on Second Reading File. Read second time. Amended. (Amend. No. 311.) To printer.

upper

Mar 11, 2025

Upper · Passed

From printer. To committee.

upper

1 primary · 0 co-sponsors