Water supply: systems and utilities; water shutoff protection act; enact. Creates new act. TIE BAR WITH: SB 0248'25, SB 0250'25

SB 252, the "Water Shutoff Protection Act," prevents residential water shutoffs for vulnerable households without prior notice and multiple contact attempts. It protects critical care customers (requiring water for medical equipment) and eligible low-income customers (earning ≤200% of federal poverty guidelines or receiving specific assistance programs like SNAP or energy aid). The bill requires water providers to contact customers at least three times via multiple methods (notices, calls, texts, mail) before shutoff, detailing payment plans and affordability programs. Notices must include specific details like shutoff dates, available options, and contact information for program administrators.