An Act relative to meeting human service demand by modernizing incentives for the direct care workforce

SD 2273 sets new wage standards for direct care workers in Massachusetts human services programs. It requires that direct care staff salaries meet or exceed the 75th percentile of similar jobs in the state (per Bureau of Labor Statistics), with proportional increases for front-line staff like case managers and supervisors. The bill also changes how fringe benefits and payroll costs are calculated, benchmarking them to health/education sector costs instead of the Consumer Price Index. It applies to human services providers and state agencies contracting for these services, with a planning process beginning July 1, 2025. The law ensures these wage adjustments won’t reduce funding for existing social service programs.