An Act relative to Massachusetts certified emergency telecommunicators

HD 621 amends Massachusetts law to expand the definition of "certified emergency telecommunicators" to include specific emergency dispatch roles. The bill adds full-time dispatchers, dispatch supervisors, communications center directors, and communications chiefs to the list of positions requiring certification by the state 911 Department. This certification follows established state regulations (MA 560 CMR 5.04), ensuring these roles meet standardized training and competency requirements. The change directly affects emergency dispatch personnel in these specific titles across Massachusetts public safety communications centers.