An Act relative to language access and inclusion
This bill creates a new Office of Access and Opportunity (OAO) within the governor's office to ensure equal access for Limited English Proficient (LEP) and deaf or hard of hearing residents. The OAO, led by a governor-appointed deputy chief, will develop policies to advance non-discrimination in state employment, procurement, and services, and require all state agencies to create language access plans. These plans must outline how agencies will provide oral interpretation, translation, and auxiliary services to ensure LEP and deaf/hard of hearing individuals can effectively access state programs. The bill directly affects state agencies and the public they serve, mandating concrete steps to remove language barriers in government services.
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