An Act relative to language access and inclusion

HD 3261 creates a new Office of Access and Opportunity (OAO) within the governor's office to advance non-discrimination and equal access for all residents, particularly affecting Limited English Proficient (LEP) and deaf/hard of hearing individuals. The bill requires state agencies to develop language access plans ensuring equal access to services, including oral interpretation, translation, and culturally competent communication. Key mechanisms include establishing metrics to increase contracts with minority-owned businesses and employment of veterans/disabled individuals, with the OAO leading cross-agency efforts and reporting to the governor. The law mandates agencies to provide language access services and remove barriers, directly impacting how state services are delivered to non-English speakers and individuals with communication needs.