An Act to improve Massachusetts home care

This bill creates a new licensing system for private businesses that provide home care services, such as assistance with bathing, dressing, and housekeeping, to help ensure these providers are responsible and suitable. To obtain a license, agencies must meet specific requirements that include conducting thorough background checks on all workers, verifying driving records for those who transport clients, and maintaining clear contracts that detail service costs and plans. The law also mandates that agencies carry workers' compensation and liability insurance, follow labor laws regarding payroll, and provide ongoing training for their staff. The executive office of health and human services is tasked with issuing licenses, enforcing rules, and conducting investigations to monitor compliance, while also ensuring these new requirements do not duplicate existing oversight for other types of long-term care providers.