An Act relative to telehealth and digital equity for patients

This bill requires health insurance plans in Massachusetts to cover and reimburse new telehealth services, including e-consults (provider-to-provider digital advice), e-visits (patient-initiated digital check-ins), and remote monitoring of health data. It directly affects patients seeking virtual care, healthcare providers delivering telehealth services, and insurance carriers. Key provisions mandate coverage for these services without extra prior authorization compared to in-person visits, include interpreter services for non-English speakers or Deaf patients, and require insurers to offer digital health literacy programs for patients with low tech skills. The bill also creates a shared portal for applying to affordable broadband programs to support digital access.