H 4358 Massachusetts House · 194th Legislature (2025-2026)

An Act relative to wheelchair repair requirements and consumer protection

This bill requires authorized wheelchair dealers to provide timely repairs for wheelchairs, including complex rehabilitation technology wheelchairs, within 10 business days of a request (excluding time spent waiting for insurance authorization). It mandates dealers to maintain accessible contact methods for repair requests and respond within one business day. The bill also prohibits insurers from requiring preauthorization for repairs unless the original wheelchair prescription is over five years old, directly affecting consumers, dealers, and health insurers. Violations could result in double damages plus legal fees for affected consumers.
Bill status in committee 1 of 4 stages cleared
Introduction
Aug 2025
Committee Review
Floor Vote
Governor
Introduced Aug 7, 2025 Last action Aug 7, 2025
Floor votes

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Full legislative history

Actions timeline

Total actions
3
Key actions
2
Committee
2
Aug 7, 2025
Lower · Passed
Bill reported favorably by committee and referred to the committee on House Ways and Means
lower
Aug 7, 2025
Lower · Passed
Reported from the committee on Consumer Protection and Professional Licensure
lower
0 primary · 23 co-sponsors

Sponsors

No sponsor information available.