Consumer Protection - Automatic Renewals

Added requirement that cancellation mechanisms must be as easy to use as the method used to consent to the automatic renewal

New specific requirements for electronic cancellation including prominent direct links or buttons within customer accounts or device settings

Clarified that telephone cancellation must be available through toll-free numbers during normal business hours

Updated language to require cancellation methods to not require interaction with live or virtual representatives unless the consumer interacted with one to consent

Added requirement that in-person cancellation must be performed in a manner similar to the in-person method used for consent

Changed credit card charging provision to allow charging only when certain conditions are met, rather than a blanket prohibition