Transportation Network Companies - Deactivation of Operators - Policy and Appeal Procedure

HB 1030 requires ride-hailing companies (like Uber or Lyft) to create clear written policies for suspending or removing drivers, with specific reasons and a formal appeal process. Companies can only suspend drivers for "egregious misconduct," defined as immediate safety threats (e.g., violence) or intentional economic harm to passengers or the company. Drivers must receive written notice of suspension and details about their appeal rights before being removed from the platform. This law standardizes how companies handle driver deactivations, ensuring consistency with existing definitions of serious violations.