HIGHWAYS: Requires toll signage, toll dispute procedures, and toll customer service centers at all toll facilities within a certain radius (RE1 DECREASE SG RV See Note)

HB 896 requires all Louisiana toll facilities to display real-time toll prices based on vehicle type, include clear fee notices on signage, and establish customer service centers within five miles of each location. It creates a formal process for drivers to dispute toll charges by submitting written requests to the toll operator. The bill also limits administrative fees for unpaid tolls to $25 per incident and caps annual fees at $48, while requiring toll operators to publish fee structures on signage. This directly affects drivers using toll roads (especially "toll-by-plate" users) and the Louisiana Department of Transportation (LaDOTD), which must implement these changes.