MTR VEHICLE/OFFICE: Urges and requests the office of motor vehicles to study the potential benefits of implementing a uniform protocol for system outages
HR 357 is a resolution requesting the Office of Motor Vehicles to study implementing a uniform protocol for system outages. It does not create new laws or directly affect residents, but asks the agency to examine potential benefits of standardizing how outages are handled. The resolution was passed unanimously by the House and sent to the Secretary of State, but it is non-binding - meaning it only urges the agency to conduct a study, not mandate any specific action. The bill text amendments were purely technical corrections to wording.
Bill status
passed
3 of 5 stages cleared
Introduction
Jun 2025
Committee Review
House Passage
Jun 2025
Senate Passage
Governor
Introduced Jun 10, 2025
Last action Jun 13, 2025
Maddy AI version diff · 1 comparison
What changed between versions
HR357 Original
→
HR357 Enrolled
·
3 edits
·
Jun 11, 2025
MINOR
The bill changed from a request to 'study' the benefits of a new protocol to a direct mandate for the Office of Motor Vehicles (OMV) to 'implement' a uniform protocol for handling system outages. This shifts the legislative intent from passive research to active enforcement of specific customer service standards, including improved scheduling, real-time feedback, and staff accountability.
Scope change
The scope expanded from a study phase to immediate implementation requirements for the OMV.
REQUIREMENT
Changed the OMV's obligation from studying a protocol to actually implementing it.
Added new findings detailing specific failures in customer service, staff conduct, and communication during system outages.
Added a requirement for the OMV to allow continued scheduling of appointments even during system downtimes.
Floor votes · House Jun 11, 2025
How they voted
95–0
Passed · 7 other
Total votes 102
Jun 11, 2025
D
Democratic31
83% Yea
R
Republican71
97% Yea
Vote distribution
All Yea
All Nay
Mixed
No data
Full legislative history
Actions timeline
Total actions
5
Key actions
1
Committee
0
Jun 11, 2025
Lower · Passed
Read by title, amended, roll called, yeas 98, nays 0. The resolution was adopted.
lower
1 primary · 1 co-sponsor
Sponsors
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