INSURANCE DEPARTMENT: Requests the Department of Insurance to annually submit comprehensive reports of received complaints relative to property and casualty insurance companies

This bill requires the state Department of Insurance to annually submit comprehensive reports detailing all customer complaints received against property and casualty insurance companies. It directly affects the insurance department by mandating this regular reporting and indirectly affects insurers whose complaints are included in the reports. The key provision is the annual submission of detailed complaint data, including any "improperly" handled claims as clarified by the amendment. The bill does not change insurance regulations but adds transparency requirements for complaint tracking.