A bill for an act relating to the advertised and delivered speeds of broadband services provided by communication service providers, and providing civil penalties.

HF 551 requires Iowa broadband providers to report quarterly on actual internet speeds compared to advertised and contracted speeds for each customer. If a provider delivers slower speeds than promised, they must issue refunds proportional to the time the speeds were below contract terms. The bill also imposes civil penalties (equal to twice the refunds owed) for non-compliance, with funds directed to economic development programs and the state public defender office. This directly affects all broadband customers in Iowa and the state's communication service providers.